At Benicomp Health Solutions, we understand that the current pandemic has created a sense of uncertainty for our Clients and their participants.
We assure you that our operations will remain open and our employees dedicated to maintain a degree of normalcy. Our staff understands the critical nature of processing and reimbursing claims for our customers, and we will ensure that this takes place in a timely manner. Additionally, all other services you have come to expect from us will remain accessible.
Click here to read the COVID-19 response from our CEO, Doug Short
Transitioning to Digital Platform
We have fully leaned into the technology platform that we have slowly been introducing in order to maintain operational efficiencies and mobilize our workforce. Pulse makes it easier than ever for participants to submit claims and for clients to pay invoices and manage their BeniComp Select plan. In order to avoid disruptions in service, all claims submissions and invoice payments should be made through Pulse.
Encouraging Social Distancing
During this time, we want to make sure that we protect the health and well being of our staff. Currently our staff is working remotely and isolating with their families in the comfort of their own homes. We have created a cloud based infrastructure that allows our team to provide you with the same high quality services that you have come to expect from us over the past 58 years.
Focusing on the facts
As we continue to navigate this pandemic, speculation and editorial opinions continue to drive the narrative. We want you to take comfort in knowing that Benicomp Health Solution’s senior leadership team is closely monitoring federal and state updates as well as partnering with our insurance carriers maintain a strategic approach in managing our operations.
Extension for claims deadline
Due to COVID-19 complications, we are further extending the claim submission deadline for participants with the following policies:
1/1/2019 - 12/31/2019 (new deadline of May 31, 2020)
2/1/2019 - 1/31/2020 (new deadline of June 30, 2020)
We understand the critical role that we play in the lives of your participants and any changes that we make have a direct financial impact on their lives. That is the very reason we want to provide you with the confidence in knowing that while we protect the safety and well-being of our employees, we remain committed to providing you with world class customer service.
If you have any questions or concerns, please contact our support team at