We are excited to work with you to deliver the best possible healthcare experience for our members. Please use the following page for prior authorizations, eligibility, and claim submission.

NOTE: If you are treating a member with the "Cigna PPO Shared Administration" logo on their ID card please click here.

Eligibility Verification

Click the button below to instantly access patient eligibility information.

Check Patient Eligibility

Claim Status

Click the button below to instantly access the status of a claim.

Check Claim Status

Prior Authorizations

Prior Authorization is required for:

  • Inpatient admissions
  • Inpatient/Outpatient surgeries
  • Partial Hospitalization and Intensive Outpatient for Mental Health/Substance Abuse
  • All services listed here regardless of place of service.

All services are subject to medical necessity.

Submit a Prior Authorization

Modify a Prior Authorization 

Phone Support: (866) 797-3343
Fax Support: (260) 475-4051

Hours of Operation:
Monday - Friday
8:00am - 8:00pm EST

Claim Submission

To submit eligible member claims please verify the Payer ID and address on the back of the member's ID card before using the following information below: 

Payer Name: IncentiCare
Payer ID: 18151
8310 Clinton Park Drive
Fort Wayne, IN 46825

Additional Clearinghouse Information

IncentiCare has extended its relationship with Smart Data Solutions. This strategic relationship offers you the ability to submit your claims directly to Incenticare (at no cost to you!). You may also submit your claims through your current clearinghouse.

  1. Register for access. This can be done online at www.sdata.us. Once you are on the web page simply select the green box “Provider Portal”.
  2. You will be prompted to a new screen, and there you will select the box that says “Register”.  
  3. You will now be prompted with a form to complete with your information. Upon completion of the form, you will receive a system-generated email with your username.

Once you have registered, please refer to the SDS companion guide to learn how to submit your first file.    

Payer Name: IncentiCare     
Payer ID: 18151

Electronic Payments

Please complete this electronic payment form with your company's banking information to authorize BeniComp to disperse your funds via ACH.